Therapeutic Massage Therapy

Our massage therapy services are provided by Registered Massage Therapists who have completed the qualifications set by the College of Complementary Healthcare Practitioners of BC (CCHPBC). We treat a wide range of conditions and symptoms, including chronic pain, soft-tissue injuries, sports injuries, postural restoration, anxiety, headaches, and work related tension. Discover more about the benefits of massage therapy and how it can support your wellness journey.

Pregnancy and Postpartum

Pregnancy highlights the body’s remarkable capacity for adaptation, with profound physical, emotional, and hormonal changes along the way. Registered massage therapy can support you in managing symptoms related to pregnancy and postpartum, promoting comfort and wellness throughout your journey.

ICBC

Navigating the aftermath of a motor vehicle accident can be challenging and stressful. Massage therapy offers effective support for treating accident-related injuries, promoting recovery, improving functional goals, and providing relief.

Registered Massage Therapy Treatments

All prices include GST

45 minutes – $110
60 minutes – $135
75 minutes – $160

Please note that all appointment times include intake, assessment, treatment, reassessment, home care, and payment.

Prenatal Massage Therapy Treatments

All prices include GST

45 minutes – $110
60 minutes – $135
75 minutes – $160

Please note that all appointment times include intake, assessment, treatment, reassessment, home care, and payment.

ICBC Massage Therapy Treatments

All Prices include GST

*New Patients*
60 minutes User Fee – $0.00
45 minutes User Fee – $0.00
60 minutes User Fee – $24.75

Please note that all appointment times include intake, assessment, treatment, reassessment, home care, and payment.


**As of May 2025, ICBC’s Fee Schedule has changed. Treatment prices for ICBC have been updated. Prices are reflected based on ICBC Coverage. Treatments priced outside of ICBC’s fee schedule are reflected as a User Fee.**

**please note we do not accept Work Safe claims**

Booking Policies and FAQs

New Patients

Welcome to our clinic!

We are located inside the building CoWorks by Elevate across the parking lot of Maru Sushi and Francis Barber Shop. Please arrive 10 minutes early to ensure you have enough time to find parking, our building, and to check in with the front desk.

Once you have booked your first appointment, our online system will send a Welcome Email to set up your booking profile and provide you with our patient intake forms. These forms include your medical history, personal details, and direct billing information. Please complete the intake forms before your first appointment to ensure a smooth check-in process.

At your appointment, we will review these forms together, discuss your goals for the treatment, complete an assessment, establish a treatment plan, and discuss consent. We will complete your treatment followed by home care, reassessment, and payment.

Appointments

At Synapse Massage and Wellness, appointments can be conveniently booked through our online booking system. We currently do not accept walk-ins, but please feel free to call us if you need any assistance with booking.

Payments

We accept debit, credit, and e-transfers.

Where applicable, we can bill to your extended health plan. A list of the providers can be found here→.

Please check prior to the treatment if you have coverage for RMT services.

E-transfers can be sent to hello@synapsemassage.ca

Credit Cards

A credit card is required on file at the time of booking to reserve your appointment.

Your card will only be charged if it is your preferred payment method, if there are remaining balances after billing extended benefits, or for late cancellation/no-show fees.

Late Arrivals

If you anticipate being late for your appointment, please call us at 604-546-1535. Arrivals more than 15 minutes late may require rescheduling.

** New clients that will be more than 15 minutes late will need to reschedule their appointments. **

Cancellations

We require a minimum of 24 hours notice to cancel appointments. Cancellations within 24 hours notice to the appointment will result in last minute cancellation charges.

Please reschedule your appointment if you are feeling unwell or experiencing any potentially contagious symptoms, such as a sore throat, coughing, vomiting, fever, rash, or diarrhea.

Last minute cancellations:

Last-minute cancellations will incur a $50 fee for the first occurrence. For subsequent cancellations, the full appointment rate will be charged.

No Shows:

Please note that failure to attend your scheduled appointment will result in a fee equal to the full cost of the treatment.